NHS whistleblowing problems persist
NHS Whistleblowers still face real problems in speaking out in the health service – despite the drive to create a more open culture.
A number of steps have since been taken in England, but Patients First warned that a “culture of fear” still existed. It has produced a dossier of 70 cases, highlighting problems like bullying and mismanagement of complaints.
The document is being handed in as part of Patients First’s submission to an independent review of whistleblowing, which was set up by the Department of Health in England and is being led by Sir Robert Francis, who was in charge of the Stafford public inquiry.
Nearly half the cases are continuing, but Patients First said all had suffered some loss either professionally, personally or financially.
In 79% of cases, the whistleblower had experienced bullying and in a fifth of cases the individual had run out of money or was unable to access legal advice according to the dossier.
It concluded there was a “real and continuing problem over the treatment of those who raise concerns”.
The warning comes after a range of measures were put in place to try to encourage whistleblowing.
Ministers have spoken out about the use of “gagging orders”, while the Nursing and Midwifery Council has issued new guidelines to help staff speak out.
A national whistleblowers’ telephone hotline has also been established and the government is now introducing a “duty of candour” to force the NHS to be open and honest about mistakes.
But Patients First chairwoman Dr Kim Holt said: “There has not been any real progress. I have been shocked by the number of people who come to us who are having problems. For me, bullying is the major issue.
“We need to get employers to take this seriously and implement the policies they have to give whistleblowers proper support. That is the only way of changing this.”
Patients First are nurses, doctors, managers and other staff who have made patients their first concern by raising concerns about poor standards of care and unsafe practice and in doing so, have often suffered reprisals in the workplace for highlighting such concerns.
Patients First is a network of such health professionals & their supporters who work to protect whistleblowers and create an NHS where they are no longer needed.
Tags: bullying, Doctors, Health Direct, Health Professionals, National Health Service, NHS, whistleblower