NHS staff are overworked- survey finds
One in three NHS staff say they are not enough people in their department to get their work done, according to the annual health service survey.And almost half of NHS staff said they do not have time to complete their tasks, it was warned.
Staff cuts and a lack of cover when people are on leave or sick is to blame, a union said.
The 2011 NHS Staff Survey, of more than 135,000 health service workers in England, found some were struggling with heavy workloads.
The official NHS staff survey comes after the Royal College of Nursing warned that one in three nurses working on older people’s wards are too busy to help patients with eating or going to the lavatory.
However when hospital staff were asked if a friend or relative needed treatment in their organisation, they would be happy with the standards of care, the proportion answering ‘yes’ varied from just one in three at Croydon Health Services NHS Trust to 96 per cent at Clatterbridge Centre for Oncology NHS Foundation Trust.
Health Secretary Andrew Lansley said: “This survey shows that NHS staff remain committed to providing the highest quality of care to their patients.
“The number of staff happy with the standard of care remains stable, with some foundation trusts performing to a very high standard. Too many trusts continue to have less favourable levels of recommendation to family and friends.”
“The NHS should use this as a basis for seeing improvement in the services we deliver for patients in the future.”
Christina McAnea, Unison head of health, said: “The staff survey reflects some of the pressures felt by staff, but our own survey painted a much bleaker picture.
“Unison’s survey showed that 85% experienced an increase in workload and 83% suffered an increase in stress over the past year. The increase in workload is not a coincidence, it is down to cuts in staffing and to a lack of cover for staff on sick or on leave.”
The NHS survey also found that a fifth of staff said they cannot do their job to a standard they are personally pleased with and half would not recommend their trust as a good place to work.
Almost nine out of ten staff who deal with patients said they were satisfied with the quality of care they provided.
Tags: Andrew Lansley, Doctors, Health Professionals, National Health Service, NHS, Nurses, RCN