Third of NHS staff 'reject own hospitals'
NHS staff were asked their views on a range of issues and around a third of NHS staff would not want to be treated in their own hospitals, a survey has found.
The result came from the Healthcare Commission's comprehensive annual look at doctors' and nurses' views.
Healthcare workers were asked to respond to the statement: "As a patient, I would be happy to have care provided by my organisation".
The Healthcare Commission said staff could be concerned about confidentiality.
The proportion of staff who said they would not want to be treated in their own hospital ranged from virtually none to 32%.
'Good reasons'
Specialist hospitals, including the Royal Marsden Hospital in London, which provides cancer care, had some of the highest scores, where only 2% of staff said they would not be happy to be treated there.
However, several trusts reported around a third of staff would be unhappy to be treated at their place of work.
At one, West Middlesex University Hospital NHS Trust, 30% of staff said they would not want to be treated there.
A spokesman for the trust said people may be reluctant to receive treatment from colleagues.
But he added: "We recognise that our trust had a lower rating in this measure.
"Equally, 39% of our staff said that they would be happy to be treated here, with the remaining 32% neither agreeing or disagreeing with the question.
"We take the national staff attitude survey very seriously and have an action plan to address all of the issues that staff raised."
Patients 'positive'
A spokesperson for the Department of Health said: "We are pleased to see that the majority of staff would be happy to be treated in their own organisation. However the important thing is patient care.
"The 2004 Healthcare Commission patient survey reported that more than 90% of patients rated their care by the NHS as either excellent, very good or good.
"Patients were particularly positive about communication with individual doctors, nurses and other clinical staff.
"Almost all patients reported having trust and confidence in clinical staff, being listened to, and being treated with respect and dignity."
http://news.bbc.co.uk/1/hi/health/4094814.stm
The result came from the Healthcare Commission's comprehensive annual look at doctors' and nurses' views.
Healthcare workers were asked to respond to the statement: "As a patient, I would be happy to have care provided by my organisation".
The Healthcare Commission said staff could be concerned about confidentiality.
The proportion of staff who said they would not want to be treated in their own hospital ranged from virtually none to 32%.
'Good reasons'
Specialist hospitals, including the Royal Marsden Hospital in London, which provides cancer care, had some of the highest scores, where only 2% of staff said they would not be happy to be treated there.
However, several trusts reported around a third of staff would be unhappy to be treated at their place of work.
At one, West Middlesex University Hospital NHS Trust, 30% of staff said they would not want to be treated there.
A spokesman for the trust said people may be reluctant to receive treatment from colleagues.
But he added: "We recognise that our trust had a lower rating in this measure.
"Equally, 39% of our staff said that they would be happy to be treated here, with the remaining 32% neither agreeing or disagreeing with the question.
"We take the national staff attitude survey very seriously and have an action plan to address all of the issues that staff raised."
Patients 'positive'
A spokesperson for the Department of Health said: "We are pleased to see that the majority of staff would be happy to be treated in their own organisation. However the important thing is patient care.
"The 2004 Healthcare Commission patient survey reported that more than 90% of patients rated their care by the NHS as either excellent, very good or good.
"Patients were particularly positive about communication with individual doctors, nurses and other clinical staff.
"Almost all patients reported having trust and confidence in clinical staff, being listened to, and being treated with respect and dignity."
http://news.bbc.co.uk/1/hi/health/4094814.stm
posted by Dr Search- Principal Consultant at the Search Clinic at
8:59 AM
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